Chapter 1 General Provisions
Article 1 (Purpose)
The purpose of these terms and conditions is to regulate the rights, obligations,
and responsibilities of the Company and users in using the Datapang service (hereinafter referred to as the “Service”)
provided by PT SK Co., Ltd. (hereinafter referred to as the “Company”) on the website operated by the Company.
Article 2 (Definitions)
The definitions of terms used in these terms and conditions are as follows:
1. “Service” means all services provided by the Company through online/offline methods that are available to users.
2. “User” means a member or non-member who accesses the website provided by the Company and receives the Service in accordance with these terms and conditions.
3. “Website” means a wired/wireless homepage provided by the Company to enable users to trade goods and services (hereinafter referred to as “Goods, etc.”) using information and communication facilities such as computers.
4. “Operator” means a person selected by the Company to manage and operate the Service.
5. Any terms not defined in these terms and conditions shall be interpreted in accordance with relevant laws and regulations.
Article 3 (Validity and Amendment of the Terms and Conditions)
1. The contents of these terms and conditions shall be disclosed to customers by posting on the Service screen or by other means, and they shall come into effect when members or non-members who have agreed to them join/use the Service.
2. The Company may amend these terms and conditions within the scope of Korean laws and regulations when deemed necessary.
3. Depending on the specific content of the Service provided, the Company may separately establish terms and conditions for each individual service and obtain the user's consent. In such cases, the terms and conditions for each individual service take precedence over these terms and conditions.
Article 4 (Supplementary Provisions)
Any matters not specified in these terms and conditions shall be interpreted in accordance with relevant laws and customs.
Chapter 2: User Agreement
Article 5 (Establishment of User Agreement, Application for Use, and Approval)
The user agreement is established upon the user's acceptance of the terms and conditions, application for use, and the company's approval.
Article 6 (Limitations on Approval of Application for Use)
The company may restrict approval for the following applications and may withhold approval until the reasons are resolved or terminate the user agreement even after approval has been granted:
1. When it is impossible to provide the service due to technical reasons
2. When the user applies for registration with false information, such as using someone else's name instead of their real name
3. When the user omits or falsifies registration information when applying for the service
4. When the user applies for the service with the intent to undermine or disturb social order or public morals
5. When the purpose or behavior of the user's service use is likely to violate the law or infringe on a third party's rights
6. When the user utilizes malicious programs and bugs or exploits system vulnerabilities to engage in unauthorized activities within the service
7. When the company determines that the user's application for the service does not meet other requirements established by the company, and continuing to provide the service would be significantly inappropriate.
Chapter 3: General Provisions on Service Use
Article 7 (Commencement of Service Use)
1. The company shall commence the service from the time when the user's application for use is accepted.
2. The company may request separate or additional registration procedures from the user to provide specific services, and in the event of using such specific services,
the terms and conditions, regulations, or rules of use for the relevant site or service shall apply prior to this Agreement.
Article 8 (Service Fees)
1. The service fees are charged according to the goods or services used by the user.
2. Whether the goods are taxable or tax-free may differ by product.
Article 9 (Refund and Exchange Policy)
1. Refunds for service usage are regulated as follows:
(1) If the user is unable to use the product due to problems with the product itself and is instructed to receive a refund after consultation with the company's customer center within the activation period.
2. Exchange, refund, and compensation are not available in the following cases:
(1) When the user's communication device is unusable due to country lock or carrier lock.
(2) When the product is unusable due to the user's failure to release their mobile phone protection service
(3) When the product is unusable due to the device's failure to meet specifications, compatibility, or bug occurrence
(4) When the product is not used within the valid period, and installation and usage are impossible
(5) When the product is unusable due to problems with the local telecommunication company, resulting in speed reduction or inability to use
(6) When problems arise due to user's lack of familiarity with smartphone settings or usage guidance
(7) When the user inputs incorrect information during purchase, making it impossible to confirm their identity or resulting in the purchase of the wrong product
(8) When speed reduction or usage restrictions occur due to excessive usage
(9) When a message or email containing product activation information has been sent
Article 10 (Changes, Suspension, and Cancellation of Services)
1. The company may change all or part of the contents of the existing service without separate notice to the user if the improvement of the service is the reason.
2. The company may limit or suspend all or part of the service in the following cases:
(1) When there is a reason such as maintenance, replacement, or malfunction of computer or information communication equipment, interruption of communication, etc.
(2) When it is inevitable due to construction, repair, or other reasons for the equipment necessary for the service.
(3) When it is necessary for service upgrade, site maintenance, etc.
(4) When there is a disruption in normal service due to power failure, equipment failure, or excessive usage.
(5) When the user obstructs the company's business activities.
(6) When the service cannot be maintained due to the company's various circumstances, such as the termination of a contract with a service provider.
(7) When there are force majeure circumstances, such as natural disasters or a state of emergency.
3. The company shall not be liable to compensate for any damages incurred by the user or third party due to temporary suspension of service under the reasons in paragraph 2 of this article,
unless there is willful misconduct or gross negligence on the part of the company
4. Even if payment has been completed, the product may be canceled depending on its inventory status.
Article 11 (Prohibition of Service Resale)
You are prohibited from copying, duplicating, selling, reselling, or using all or part of the Service itself, Service usage, or Service content for commercial purposes.
Article 12 (Points)
1. Accumulation of Points
(1) Points refer to the points obtained by members through purchasing products on the Company's website, participating in events hosted by the Company, and marketing activities related to additional accumulation services, etc.
(2) The Company calculates and awards a certain amount of points according to the notice to members who have paid for products.
(3) Points are automatically accumulated upon the completion of purchasing a product, and the accumulated points can be used to purchase products in accordance with the usage conditions notified at the time of accumulation.
(4) The decimal units of the accumulated points are rounded down, and points are not accumulated when purchasing products where points are not applicable or when using points for payment.
2. Use of Points
(1) Points are only granted to members of our company. The order of using accumulated points is deducted from the points with the earliest expiration date among the available points (hereinafter referred to as "usable points") that members possess.
(2) The minimum available points for use must be at least 1,000 points, and if this condition is met, points can be used without any limit on the amount of points used, in units of 10 points.
(3) Members cannot transfer or lend points to others, or use them as collateral.
3. Correction, Cancellation, and Expiration of Points
(1) In the event of an error in the accumulated points, members must request a correction within 60 days from the time the error occurred,
and our company must complete the correction process within a maximum of 3 months from the date of the member's correction request.
However, members must provide objective evidence (such as receipts) that can prove the point accumulation error if necessary.
(2) Points will be automatically expired on a monthly basis starting from the last day of the month 24 months after the initial accumulation.
If our company cancels a member's points due to expiration, we will send a message 7 days before the expiration date regarding the point expiration.
However, points provided through specific events may have a separate expiration date and are excluded from the expiration notification email.
In addition, we will take measures to allow members to confirm the points that are scheduled to expire on the website of our service for the corresponding month
(3) The validity period of points provided additionally to members by our company or affiliated companies as part of marketing activities,
not points accumulated through member purchases, may be determined separately according to the policies of our company or affiliated companies, and will be announced separately.
(4) If a member cancels a product purchase, receives a refund, or receives a guarantee service for a defect, the accumulated or used points will be cancelled or restored.
(5) If a member who wishes to withdraw using the method specified in Article 7, Paragraph 1 of these terms and conditions wishes to use the remaining available points before requesting withdrawal,
they must use them according to the provisions of these terms and conditions before the request for withdrawal.
(6) Points that are not used before withdrawal will be immediately expired and will not be restored even if the member re-joins after withdrawal.
Chapter 4: Obligations of Contracting Parties
Article 13: Obligations of the Company
1. The Company shall not disclose or distribute the personal information of users known to them in connection with the provision of services to any third party without the user's consent,
except in cases where it is required by law enforcement agencies for investigation purposes, or in accordance with the legal procedures prescribed by law, such as in cases
where a request has been made by the Korea Communications Standards Commission.
2. Within the scope of Paragraph 1, the Company may compile statistical data on all or part of the personal information in relation to its business and use it for the purposes of providing services.
3. In the event of a user's complaint related to the service, the Company shall promptly address and notify the user of the reason and expected timeline of the response, via e-mail, telephone or other means of communication.
4. The Company shall be liable for damages caused to the user as a result of the services provided, only if such damages are caused by the intentional or grossly negligent acts of the Company,
and the scope of such liability shall be limited to typical damages.
5. The Company shall comply with the laws and regulations related to the operation and maintenance of services, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection,
the Communication Secrets Protection Act, and the Electricity Communication Business Act.
Article 14 (User's Obligations)
1. Users shall not engage in any of the following activities when using the service:
(1) Providing false information or using another person's personal information improperly when applying for or changing the service;
(2) Reproducing, distributing, or commercially exploiting information obtained through the Company's service without the Company's prior approval;
(3) Damaging the reputation of others or causing them harm;
(4) Infringing on the Company's or third-party's copyrights or other rights;
(5) Registering or distributing computer virus-infected data that can cause equipment malfunction or disruption of information related to the service,
or transmitting advertising information contrary to the explicit refusal of the recipient, intentionally obstructing the operation of the service or disrupting the stable operation of the service;
(6) Pretending to be someone else or falsely stating a relationship with someone else;
(7) Collecting, storing, or disclosing another user's personal information;
(8) Distributing false information with the intention of giving oneself or others a financial advantage or causing harm to others;
(9) Gambling or engaging in fraudulent activities;
(10) Continuously sending messages, sounds, text, images, or videos that cause embarrassment, hatred, or fear to the other party, disrupting their daily life, or modifying information posted on the service;
(11) Transmitting or posting information (including computer programs) that is prohibited by relevant laws;
(12) Impersonating the Company's employees or operators or stealing someone else's identity to post messages or send emails;
(13) Distributing or installing data containing computer viruses, other computer codes, files, or programs designed to disrupt or destroy the normal operation of computer software,
hardware, or electronic communication equipment, or sending them via email;
(14) Interfering with other people's site usage or stealing their information, threatening electronic transaction order;
(15) Other illegal or unfair acts.
2. Users must comply with relevant laws and regulations, the provisions of these terms and conditions, cautionary notes posted on the service, and any notices provided by the company.
Users must not engage in any activities that interfere with the company's operations.
3. Except for cases officially recognized by the company, users cannot engage in commercial activities, such as selling products using the service,
especially activities such as hacking, advertising for profit, engaging in commercial activities through pornographic sites, or illegally distributing commercial software.
The company is not responsible for any loss or legal actions, such as detention by relevant authorities, resulting from violating this clause.
Users are obliged to indemnify the company for any damages arising from such activities.
Article 15 (Notice to Users)
1. The "Company" may notify the "User" by using the e-mail address or other communication means, such as SMS, submitted by the "User" to the "Company".
If the notification cannot be made due to the "User" submitting incorrect information, such as an incorrect e-mail address or phone number, the "Company"
shall be deemed to have made the notification to the "User" when it is sent to the information submitted by the "User".
2. In case of notifying all "Users," the "Company" may substitute individual notification by posting on the "Company's" bulletin board or other means.
Article 16 (Protection of Personal Information)
The "Company" shall make efforts to protect the personal information of the "User," including registration information, in accordance with the relevant laws,
such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." and its Enforcement Decree and Regulations.
The "User's" personal information protection and use are subject to the relevant laws and the "Company's" personal information handling policy. However,
the "Company's" personal information handling policy does not apply to linked sites other than the "Company's" official site. In addition,
the "Company" shall not be responsible for any information exposure caused by the "User's" own fault.
Article 17 (Outsourcing of Personal Information)
The "Company" shall perform the handling and management of collected personal information (hereinafter "Work") by itself, but may outsource all or part of the "Work" to a company selected by the "Company" if necessary.
The outsourcing of personal information of the "User" shall be subject to the "Company's" personal information handling policy.
Article 18 (Indemnification)
1. If a user violates the provisions of these Terms and causes damages to the company, the user who violated these Terms must indemnify the company for all damages incurred.
2. The company shall not be responsible for any damages incurred by users in relation to the use of free services. For paid services, the terms of use for each service shall apply.
3. If the company receives claims for damages from third parties or any objections or lawsuits due to illegal acts or violations of these Terms by the user while using the service,
the user who caused such damages shall indemnify the company for all damages incurred. The user shall also bear the responsibility and cost of exculpating the company,
and if the company is not exculpated, the user shall indemnify the company for all damages incurred
Article 19 (Exemption clause)
1. The company shall not be responsible for providing services in the event of a national emergency, natural disaster, or other force majeure.
2. The company shall not be responsible for service interruptions caused by the user's own fault.
3. The company shall not be responsible for any damages arising from the user's failure to obtain the expected benefits
from the company's services, or from the user's selection or use of service materials, or any potential values associated with the service.
4. The company shall not be obligated to intervene in any disputes that may arise between users or between a user and a third party as a result of using the service,
nor shall it be responsible for any damages resulting from such disputes.
Article 20 (Jurisdiction)
1. In the event of a dispute between the company and a user regarding the use of the service, both parties shall make sincere efforts to resolve the dispute through discussion.
2. If the dispute cannot be resolved through discussion under paragraph 1, either party may file a lawsuit with the court having jurisdiction under the Civil Procedure Act.
3. Korean law shall apply to any lawsuits between the company and the user.